Frequently Asked Questions

You can find commonly asked questions
about our products below.

Product

What are preserved flowers and foliage?

Preserved flowers and foliage are 100% natural flowers and greens that have undergone a preservation process to maintain their fresh appearance for several months or even years. Apart from maintaining their aesthetic appearance, preserved flowers and foliage do not require water or sunlight. Their beauty and soft delicate appearance makes it difficult to differentiate from fresh cut flowers.

The substances used in the preservation process are non-toxic, non-corrosive, non-carcinogenic, non-explosive and non-chemical reactive. The solutions and colorants are the same as those used in food, medical and textile manufacturing; therefore, they do not represent any health or environmental risk.

Will the flowers be exactly the same as the display photos?

Each of our floral arrangement is unique and delicately hand-crafted with seasonal flowers.

Not every flower in the photo will be available at the time of order. 

We promise to deliver the product with the same style and mood of each arrangement.

How many types of flowers will there be in my display?

The number of flowers vary according to the chosen style and size of the display.

How do I care for them?

Preserved flowers and foliage can be enjoyed for months or even years when kept in an air tight, non-humid environment. They do not require water, fertilizer or sunlight. Avoid exposing preserved flowers to direct sunlight for prolonged period.

Due to the high humidity level in Singapore, keep them away from places where air enters or where there are ventilation grilles. An air-conditioned or low humidity area around your home or workplace will be ideal for any preserved flowers and foliage.

Do not press, bend or squash the petals or stems. They are delicate and can be damaged easily. 

Delivery Option

Doorstep Delivery

Weekday Delivery: 10am-6pm
 Saturday Delivery: 10am-2pm

In the event if you/recipient is uncontactable/unavailable, the order will be leave at doorstep.

For access restricted zones or private residential areas, the order will be returned and schedule for redelivery on the next available date.

A handling fee of $10 is applicable for redelivery service.  

Self-Collection

Pickup of order is strictly by appointment basis. 

Weekday Collection: 10am-6pm
 Saturday Collection: 10am-2pm

Our Business Address:
5008 Ang Mo Kio Avenue 5
#04-09, TechPlace II
Singapore 569874

In the event if you/recipient is not available on the collection date, email or message us on live chat at least 1 day prior to the original scheduled date.

Preferred Delivery Date (Singapore)

You may select a preferred date for doorstep delivery/self-collection. 

In the event you are not available on the delivery/collection date, email or message us on live chat at least 1 day prior to the original scheduled date.    

For advance order (more than 30 calendar days) and/or bulk order, kindly contact us prior to order submission. 

Payment

What are the available mode of payment? 

We accept online payment via Paypal or PayNow. Kindly note that prices on our website are quoted in Singapore Dollars (SGD).

Payment via PayNow 

Log in to Internet Banking, key in our Unique Entity Number (UEN): 53380793W and payment can be done instantly.

OR, simply SCAN and PAY in 3 simple steps.

Step 1: PICK and launch your preferred payment app.
Step 2: SCAN the QRCODE and check the merchant name.
Step 3: Enter the amount and PAY

Payment via Bank Transfer

Login in to Internet Banking. Complete payment within 24 hours from the date of invoice or your order will be cancelled.   

Bank Name: OCBC 
Account Name: EACH A PLANT
Account Number: 712-860949-001

Returns and Exchanges

We do not accept returns, exchanges or cancellations. Kindly contact us if you have any problems with your order. 

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